Missouri led the way in 2007-2008 by funding the efforts with the Corporation for a Skilled Workforce to conduct the WIB Quality Benchmarking initiative. The research collaborative identified the nation’s leading local Workforce Investment Boards. Through surveys, on site visits, and focus groups, CSW drafted 16 success factors in common among high-performing WIBs.
The indicators are categorized as Measuring Success, Managing Work of the Board, Working Strategically, and Developing and Managing Financial Resources. The study provides several key learnings and recommendations for states and regions to consider in local quality initiatives.